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Discover thoughtful custom gifts from The Jasmine Home – including personalized whiskey glasses, engraved keepsakes, and unique handcrafted treasures made just for them.

🎁 Make your gifts meaningful with a personal touch.

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About Us

About Us - The Jasmine Home

About The Jasmine Home

Welcome to The Jasmine Home — your creative sanctuary dedicated to inspiring artisans, hobbyists, and craft enthusiasts. Nestled in Gulf Breeze, FL, our store specializes in premium Arts & Crafts materials, with a focus on Craft Shapes & Bases and Craft Wood & Shapes. Whether you're a seasoned crafter or just starting your artistic journey, we're here to support your passion with quality supplies and a touch of inspiration.

Our Mission

At The Jasmine Home, our mission is to foster creativity and bring joy to makers of all ages. We believe that art and crafting are powerful tools for self-expression, relaxation, and connection. Our goal is to provide a curated selection of craftsmanship materials that empower our customers to turn their ideas into beautiful realities.

Our Values

Quality: We prioritize sourcing high-quality, durable materials that ensure your projects stand the test of time.

Creativity: Encouraging innovation and originality in every craft we support.

Sustainability: We are committed to environmentally responsible practices and eco-friendly products whenever possible.

Community: Building a welcoming space where artisans and hobbyists can share ideas, inspiration, and support.

Our Story

Founded with a passion for arts and crafts, The Jasmine Home was born from a love of creating and a desire to share beautiful, versatile craft materials with a wider community. Our founder, inspired by the timeless beauty of natural wood shapes and the endless possibilities of crafting, set out to build a store that offers not just supplies, but also inspiration for the creative soul. Today, we proudly serve crafters across the region and beyond, helping turn their artistic visions into masterpieces.

Contact Us

Address: 713 Poinciana Dr, Gulf Breeze, FL 32561

Email: jasminestore993@gmail.com

Website: thejasminehome.myshopify.com

Thank you for visiting The Jasmine Home — where creativity begins.

FAQs

Frequently Asked Questions - The Jasmine Home

Frequently Asked Questions

1. What is the shipping policy?

We offer worldwide shipping with estimated delivery times ranging from 5 to 15 business days. Shipping costs vary depending on your location and order size. Please refer to our Shipping Information page for more details.

2. How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier’s website to monitor your package's progress.

3. What is your return and refund policy?

If you're not satisfied with your purchase, you can request a refund within 14 days of receiving your order. Items must be unused and in their original packaging. Please contact us at jasminestore993@gmail.com for instructions.

4. Which payment methods do you accept?

We accept all major credit cards, Debit Cards, Shopify Payments, and PayPal to ensure a secure and convenient shopping experience.

5. How long will it take to process my order?

Orders are typically processed within 1-2 business days. Once shipped, delivery times depend on your location and selected shipping method.

6. Can I change or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible at jasminestore993@gmail.com. We will do our best to accommodate your request before the order ships.

7. Do you offer gift cards?

Yes! We offer digital gift cards that can be purchased and sent via email. They make a perfect gift for any occasion.

8. What should I do if I receive a damaged or incorrect item?

Please contact us immediately at jasminestore993@gmail.com with photos of the issue. We will assist with replacements or refunds promptly.

9. Do you offer international shipping?

Yes, we ship internationally! Shipping costs and delivery times vary depending on your country. Please check our Shipping Info page for details.

10. How can I contact customer service?

You can reach us via email at jasminestore993@gmail.com. We are happy to assist you with any questions or concerns.

How to contact us

Contact Us - The Jasmine Home

Email

support@jasminehome.co

Address

713 Poinciana Dr,
Gulf Breeze, FL 32561

Send Us a Message

How to pay at The Jasmine Home

Payment Policy - The Jasmine Home

Payment Policy

Effective Date: May 18, 2025

Welcome to The Jasmine Home. We are committed to providing a secure and smooth shopping experience. Please review our Payment Policy below.

Accepted Payment Methods

  • Visa, MasterCard, American Express, Discover
  • Debit and credit cards
  • PayPal
  • Shopify Payments

Currency

All transactions are processed in United States Dollars (USD).

Timing of Charges

Payment is charged at the time you place your order. If there is any issue with your payment method, your order may be delayed or canceled.

Security of Transactions

We use secure payment gateways and SSL encryption to protect your payment information. Your payment details are processed directly through trusted third-party providers, ensuring your data remains confidential and secure.

Handling Declined Transactions

If your payment is declined, you will be notified during checkout. We recommend verifying your payment details or trying an alternative payment method. If issues persist, please contact your bank or financial institution for assistance.

Contact Us

If you have any questions about our Payment Policy, please contact us at jasminestore993@gmail.com.

Thank you for shopping with The Jasmine Home!

Store Information

Store Name: The Jasmine Home
Address: 713 Poinciana Dr, Gulf Breeze, FL 32561
Website: thejasminehome.myshopify.com

How to refund and return at The Jasmine Home

Refund Policy

Effective Date: May 18, 2025

Introduction

Welcome to The Jasmine Home. We are committed to providing quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our refund policy below to understand your rights and the process for requesting a refund.

Return Eligibility

  • To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Certain products are exempt from being returned, including custom or personalized items unless they arrive defective or damaged.
  • Items marked as "Final Sale" are not eligible for return or refund.
  • Proof of purchase, such as the original receipt or order confirmation, must be provided.

Return Time Window

Returns must be initiated within 30 days of the delivery date. To request a return, contact us at jasminestore993@gmail.com with your order details.

Refund Method

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 business days and will be credited to your original method of payment.

Please note that any shipping costs are non-refundable unless the item is defective or damaged upon arrival.

Customer Instructions for Returns

  1. Contact us at jasminestore993@gmail.com to initiate your return. Please include your order number and reason for return.
  2. Package the item securely in its original packaging, include all accessories and documentation, and ship it to:

    3. 713 Poinciana Dr, Gulf Breeze, FL 32561

  3. We recommend using a trackable shipping service. The Jasmine Home is not responsible for lost or damaged return shipments.
  4. Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.

Contact Us

If you have any questions about our refund policy or need assistance, please contact us at:

Thank you for shopping at The Jasmine Home. We appreciate your business!

Warranty Policy - The Jasmine Home

Warranty Policy - The Jasmine Home

Warranty Policy

Effective Date: May 18, 2025

Welcome to The Jasmine Home. This Warranty Policy outlines the terms and conditions regarding the limited warranties offered on our products. By purchasing from us, you agree to the terms below.

What is Covered

Our limited warranty covers manufacturing defects and defects in materials under normal use. This includes issues such as:

  • Broken or malfunctioning parts due to manufacturing errors
  • Material defects that affect the product’s normal function

Warranty does not cover damage caused by misuse, accidents, neglect, improper installation, or unauthorized repairs.

Warranty Duration

The warranty period begins from the date of delivery and lasts for:

  • Product Categories: 6 months
  • Exceptions: Certain items may have specific warranty periods, which will be noted at purchase or on the product page.

Warranty coverage is limited to the original purchaser only.

How to File a Claim

To submit a warranty claim, please follow these steps:

  1. Contact us via email at jasminestore993@gmail.com within the warranty period.
  2. Provide your order number, a detailed description of the issue, and supporting photos if applicable.
  3. Our customer service team will review your claim and guide you through the next steps.

We reserve the right to request additional information or photos to process your claim.

Exclusions

This warranty does not cover:

  • Normal wear and tear
  • Damage caused by misuse, accidents, or improper handling
  • Unauthorized repairs or modifications
  • Items that have been altered or damaged after receipt
  • Cosmetic damages that do not affect functionality

Contact Information

If you have questions or need to file a warranty claim, please contact us at:

Thank you for shopping with The Jasmine Home.